Delivery and payment methods

About our VAT (24 %)

  • All customers OUTSIDE the European Union (EU) do NOT have to pay our VAT (tax free).
  • VAT registered companies in the EU do NOT have to pay our VAT (Intra-Community supply). Please type your VAT number in format: country code + numbers. Example: DE123456789.
  • If you are allowed to buy without our VAT, it will be removed automatically before payment.
  • All private customers in the European Union have to pay our VAT.

Payments with Visa, Visa Electron or MasterCard

In webshop you can pay with Visa, Visa Electron or MasterCard cards,.

Paytrail Oyj is a collecting payment service provider and an authorized Payment Institution working in cooperation with Finnish banks and credit institutions. Paytrail Oyj will be shown as the recipient on your bank or credit card statement. Paytrail Oyj will forward the payment to the merchant. For complaints, please contact the website the payment was made to.

Paytrail Oyj
Innova 2
Lutakonaukio 7
40100 Jyväskylä
Phone: +358 207 181 830
Business ID 2122839-7
www.paytrail.com

Netbanks

Paytrail Oyj (2122839-7) provides netbank related payment services in co-operation with Finnish banks and credit institutions.For consumer the service works exactly the same way as traditional web payments.

PayPal

You can also pay via PayPal. Please note: you have to return to the shop after payment. Otherwise you never receive automatic order confirmation.

Invoice

Paying by invoice is available for companies registered into our webshop. The goods will be sent after receiving payment. For other invoicing options, please send an inquiry via email.

Delivery methods

We mainly send the ordered goods via priority mail or express letter, Global Mail (= registered letter), DHL Express world wide service or GLS Business (door to door). All parcels have a tracking number. You can find all the available shipping options in the shopping cart after filling in the details required.

If you want to use your own courier contract, please provide your courier company and your account number.

Product returns

Product returns must be agreed in advance with the seller. The products must be returned unused, in their original packaging and in perfect condition. The customer is responsible for the freight costs of product returns.

Warranty

In cases of warranty, please contact us via email and we will quide on how to proceed.

CONTACT INFO

Finjector.com

Mr. Marko Suurnäkki

Email: info@finjector.com
Phone: +358 44 517 3636

VAT: FI23275963

Mail address:
Isonpellontie 7
00720 Helsinki
Finland